Upon the Right Place
A Cross-Cultural Perspective on an On-the-Job Focus in
Education
By Dr. Fenfen Zhou
Visiting Scholar and Associate Professor, Shanxi Normal
University, China
Department of Educational Leadership
Bayh College of Education
Indiana State University
I enter into the meeting room, look
around, and notice that tables were situated in a boardroom style, chairs
arranged adjacent to one another, one-by-one. The tables provide a space in the
center of the room. My curiosity was
aroused when I noticed white, round, little cards on the table. Those little,
round cards were confusing to me, a mystery haunting in my mind.
Sometimes the card took the form of a
square ceramic plate, with a similar function: to put one’s bottled water or
coffee cup upon it.
Is that necessary? Or just something
distracting? I thought further and decided, “Let me just watch!”
Dr. Ryan Donlan looked around his table
for the card, and upon finding one, put his bottled water upon it. Dr. Steve Gruenert
entered with a drink; I neither cared nor knew what it is. I was just interested in how he dealt with the
square ceramic plate.
Ha, he sat his cup on the plate as
well, and so naturally. Noticing that everyone always kept his or her cup upon
on the card, I saw that during the course of the meeting, the card was moved a
little at times, but most of the time, it just stayed on the original point. People
were not distracted by their protocols of keeping their bottles on the cards; they
just put them back after drinking, very naturally.
The knowledge that this was the right
place for one’s cup was built through habit!
This reflection let me think more
openly, as one would look at a kitchen. The island board, the dishwasher, the
thoughtfully divided drawer for silverware, and so on; all that lends itself to
a fine division of clear responsibilities.
That is the answer!
I remembered a point of confusion that always
hung around me upon arrival in the United States. When I went different offices,
most American offices were clean and well-organized. And when I would arrive at
someone’s door, I would be greeted by a very pleasant response. As a visitor,
this quick and kind treatment was a surprise. It also showed me that Americans loved their
jobs and held a positive attitude! BUT, how can
they develop the positive attitude about their jobs, I thought? That question
confused me a lot.
I even asked the local school leaders
whom I was job shadowing, but they looked like I just confused them with my
question! It appeared that my American
friends and colleagues have been used to enjoying their jobs with the same
manner as they put drinks upon cards. It
is such a routine perspective that they don’t even realize the uniqueness of
their doing it. But for me, it was a
miracle! That is a good deal of why I
tried to find out the answer.
Now, back to the card in the meeting. The
card symbolically gives me the answer!
If we think of ourselves as the bottle,
and the card, our direct responsibilities in our jobs that we place ourselves
upon, with items on the table being other aspects of our jobs, or as Americans
say, the many hats we wear, the metaphor seems to make more sense. If we always do
the job we’re supposed to be doing, just like having our cups rest upon a
coaster in the right place, it reduces the chaos in our work. This focus
allows us to use our own jobs to bring out the best in other people, resulting
in its own positive feelings about what we are doing.
I am better understanding that if we
concentrate on the human element of doing our jobs – the person-to-person
relationships – and always keep in mind that people are our most important
responsibility when entering our offices, we’ll in turn will get used to it,
and we will find even more amusement in what we are doing professionally.
Further, if everyone can easily come to
this point, office work can be easygoing, and organized as well!
________________________________________________________
Dr. Fenfen Zhou from Shanxi Normal
University is spending a year in the United States to collaborate with Dr. Ryan
Donlan in the Department of Educational Leadership at Indiana State University.
She is actively involved in scholarship regarding schools and teacher
preparation and is keenly interested in furthering her understanding of western
culture and its implications for teaching and learning. Dr. Zhou can be contacted at fenfen.zhou@indstate.edu.