Thank you for visiting the ISU Ed. Leadershop. Our intent over the past few years has been to field-test community-engaged writings for PK-20 practitioner conversation -- quick, 5-minute "read's" that help put into perspective the challenges and opportunities in our profession. Some of the writings have remained here solely; others have been developed further for other outlets. Our space has been a delightful "sketch board" for some very creative minds in leadership, indeed.

We believe that by kicking around an idea or two and not getting too worked-up over it, the thinking and writing involved have even greater potential to make a difference on behalf of those we serve. In such, please give us a read; share with others. We encourage your thoughts, opinions, feelings, and reactions to our work and thank you for taking your time. You keep us relevant.

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Wednesday, April 10, 2013

The 3 R's


The 3 R’s

By Dr. Ryan Donlan
Assistant Professor
Department of Educational Leadership
Bayh College of Education
Indiana State University


Education is probably not unlike other professions in its interchangeability of terms whose definitions are, in fact, dissimilar.  In other words, we’re sometimes unintentionally careless with our words.

Take for instance school climate and culture.  A surprising number of us employ these terms interchangeably.  An inconsequential slip most of the time, it nevertheless can create miscommunication regarding the processes and products of our hard-earned efforts in organizational management. 

Certainly, it’s not optimal to pay for professional development in one and expect outcomes in the other.

A few that I am highlighting this week are used interchangeably in school improvement circles:  “The 3 R’s” – School Reform, School Redesign, and School Reimagination. 

Under high-stakes pressures to improve schools, the careless use of these terms could have an adverse impact on how we communicate our work and what results folks actually expect from us.  Parsing our terms would be a wise move.

I’ll attempt to distinguish these three in this week’s 5-minute read, borrowing directly from my own language used in an organizational report and conference paper that I authored recently. 

Do any of the following “R’s” sound like the way you’re conducting the business of improving your schools?

School Reform is defined as using effective schools research to create a more successful learning environment for students and heightened levels of achievement.  Calls for school reform date back decades and have revolved around concerns of responsiveness to the changing needs of students, accountability for performance, and competitiveness in a global economy (Louis, 1998). School reformists call for better rigor, relevance, and relationships in schools (Daggett, 2004).  The notions of school reform also involve collaborative leadership and professional learning communities, personalizing the school experience, and improvements to curriculum, instruction, and assessment (NASSP, 2004) …

[Inserted from another section of the drafts, just because it is interesting]: It is interesting to note that the term “school reform” in the United States has been synonymous with centralization of the federal government’s role in education and an increased emphasis on standardized testing (Kessinger, 2011, Laguardia & Pearl, 2009, Preus, 2007), whereas overseas, the term “school reform” has been synonymous with decentralization of education and a focus on quality over that of testing (Preus, 2007).

… School Redesign includes principles of school reform, yet also a vision to reconfigure the structures, functions, or operations of schools. It involves reallocating resources in a way that better facilitates what staff, students, and stakeholders DO to accomplish results.  It involves job reallocation, disruptive change, business process reconfiguration, re-engineering of systems, and general change management (Barrett, 2012). Much discussion of school redesign in American education has taken place in the context of the high school redesign movement, which has called for high expectations, student engagement and options, teaching and leadership, and accelerated transitions (USDOE, 2003).

School Reimagination begins with our asking ourselves, “Why are we doing school the way we have done school?” and operationalizing this question by moving progressively into new areas of educational delivery that transcend and enhance what has been discovered through research and best practice.  It pushes the boundaries to what is conceivable. School reimagination can build upon concepts and operations from the school reform and school redesign movement, but it does not have to do so. At its crux, it allows us to ask questions about the nature of knowledge and learning, as well as that of our society.  It forces us to examine why we think about school and schooling the way we do, as the idea of truly improving or fixing education requires a tougher task of rethinking the ideas we have inherited from ancient times and modern Europe (Egan, 2008) …

… Of the three constructs, I propose that school reform is the most conservative of approaches in working to improve schools; school reimagination is the most progressive, and school redesign falls somewhere in the middle.  All three exist on a continuum from modest innovation to more ambitious or even radical change; however, no evidence that I present will suggest that one is of higher quality or impact than the other. This, I would hypothesize, varies by local context and need.  (Donlan, 2013, pp. 2-3; Donlan, 2013, April 10, pp. 3-5)

As we look at what we’re doing to make a positive difference on behalf of our children and community, are we using these terms consistently?  Are we parsing our words?

Where might our schools be on the continuum of the 3 R’s?

And more importantly … are we even on it?

References

Barrett, S. (2012). Redesigning schools to reach every student with excellent teachers: Change management: Key theories to consider when extending reach. Chapel Hill, NC: Public Impact.

Daggett, W. (2004). American’s most successful high schools: What makes them work.  Paper presented at the 2004 Model Schools Conference Proceedings, Washington, DC.

Donlan, R. (2013). Indiana Charter Schools and Legislative Autonomy. Report on charter school legislative autonomy submitted to the Indiana Public Charter School Association, April 4, 2013.

Donlan, R. (2013, April 10). School reimagination in Indiana: The charter influence and future possibilities.  Paper presented at the 38th annual Law Day on Campus at Indiana State University, Terre Haute, IN.

Egan, K. (2008). The future of education: Reimagining our schools from the ground up. New Haven, CT: Yale University Press.

Kessinger, T. A. (2011). Efforts toward educational reform in the United States since 1958: A review of seven major initiatives. American Education History Journal, 38(2), 263-276.

Laguardia, A., & Pearl, A. (2008). Necessary educational reform for the 21st century: The future of public schools in our democracy. Urban Review, 41, 352-368.

Louis, K. S. (1998, Fall). “A light feeling of chaos”: Educational reform and policy in the United States. Daedalus, 127(4), 13-39.

National Association of Secondary School Principals (NASSP). (2004). Breaking Ranks II: Strategies for leading high school reform. Reston, VA: National Association for Secondary School Principals.

Preus, B. (2007). Educational trends in China and the United States: Proverbial pendulum or potential for balance? Phi Delta Kappan, 89(2), 115-118.

United States Department of Education (USDOE). (2003). Preparing America’s future: The high school symposium, October 2003. Washington, DC: USDOE Office of Vocational and Adult Education.

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For an excellent resource on school reimagination, Dr. Ryan Donlan recommends Kieran Egan’s book listed above as standing out among a number he has read.  Please feel free to contact him at (812) 237-8624 or at ryan.donlan@indstate.edu for further conversation on the 3 R’s, or whatever you have going on that’s exciting in your schools in terms of either reform, redesign, or reimagination.

Thursday, April 4, 2013

Roadchips, Part II


Roadchips, Part II

Dr. Ryan Donlan
Assistant Professor
Department of Educational Leadership
Bayh College of Education
Indiana State University

In graduate study a number of years ago, I remember discussing with interest the events that might take place in one’s career to transform an otherwise eager, wide-eyed rookie educator into a toxic staff member.  Peter Drucker’s work, shared by Dr. Roger Grabinski of Central Michigan University, was a big part of these conversations.

As students, we were of the opinion that many of these events on the downward slope had to do with something leaders were NOT providing – i.e. guidance, support, communication, and/or empowerment. The rest had to do with what leadership WAS providing, yet not to the good of the organization – i.e. favoritism, micromanagement, incompetence, and/or even their own hibernation as staff members were left to run amok.

I now consider each factor influencing a teacher’s path toward a negative perch in the faculty lounge a “roadchip” occurrence. 

As leaders, if we are not careful, clueful, and “with-it,” we can unintentionally create toxicity among staff by not tending to the roadchips as they are experienced.

Roadchips in a literal sense, as we discussed last week, are the little chips we find in our windshields after stones hit them. Once chipped, the windshield is susceptible to cracks each time a bump is hit.  It is also susceptible when the car is traveling smoothly or even while at a dead stop. 

This is because roadchips allow oxygen to enter the glass, which under normal circumstances should not be permeated, causing undue pressure.  It’s sort of like a chipped tooth with a nerve exposed.  It’s more vulnerable. The force of the exposure weakens the structure, magnifying its vulnerability. 

The same holds true, figuratively, in education. 

Roadchips are blemishes in one’s perceptual frame that impinge upon a clear view of the professional world.  We could even consider these “chips” to be, chips on one’s shoulder, I guess.

Roadchips are oftentimes created by leaders.

They occur when leaders are too often focused on tasks over relationships, especially as they walk about the building.

They are created by a leader’s communication methods, such as sending e-mails when in–person conversations would be more appropriate. 

Roadchips are created when teachers do not feel supported after being accosted by angry, crazy parents. Teachers often need much care and attention -- prior to and after such meetings.

Roadchips are definitely created by the way leaders come across in staff meetings, especially when leaders issue Blanket Monkeys (Whitaker, 2012), putting something on the backs of all when the issue should only be discussed with one or two. 

Roadchips happen when teachers do not know the guidelines under which decisions will be made.  If they believe their hard-earned efforts will result in binding decisions, yet they’re only taken as “advisory,” they may develop chips.

Through no fault of anyone, roadchips may even occur when otherwise hardworking people have different beliefs about the way things should work in schools … in close proximity with one another, they stumble uncomfortably into each other’s values.

As leaders, we must understand that once roadchips mar the otherwise spotless veneer of a positive person, they begin to enact further damage. Over time, they cause those affected to look at things, certainly their jobs or our leadership, in a different way … through a cracked windshield.

Skewed perceptions do not help the organization.

The good news is that with a bit of effort on the part of leadership, roadchips can be repaired.

Just as automotive service centers use a careful procedure of injecting resin into roadchips to relieve pressure on the windshield and allow for clear viewing, leaders can repair their own and others’. 

Mostly, this can be accomplished by careful communication and direct interaction with those who have experienced roadchips – having crucial conversations and using leadership’s “tools for talking when the stakes are high” (Patterson, Grenny, McMillan, & Switzler, 2002).  Connection and consideration are keys to the fix.

This all starts by leaders “having a clue” that roadchips even occurred.   

And … that they as leaders may have caused them.

References

Whitaker, T. (2012). Shifting the monkey: The art of protecting good people from liars, criers, and other slackers. Bloomington, IN: Triple Nickel Press.

Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw-Hill.
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Please give Dr. Ryan Donlan a call at (812) 237-8624 or at ryan.donlan@indstate.edu if you would like to discuss or have something to add to this conversation. 



Wednesday, March 27, 2013

Roadchips, Part I

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Roadchips, Part I

By Dr. Ryan Donlan
Assistant Professor
Department of Educational Leadership
Bayh College of Education
Indiana State University

“We’re taking the lead because for too long the public school system in Camden has failed its children,” proclaimed New Jersey Governor Chris Christie. Flanked by public officials at a local high school in recent days, he added that inaction would be “immoral”  (Zezima, 2013).

This was not New Jersey’s first rodeo in the school takeover business, but reports stated that it might be Governor Christie’s first ride. 

In such, I very much wanted to write about Christie and the Camden schools this week in the Leadershop … but I didn’t.

I noticed Christie’s announcement first on CNN, while arising in a hotel, flipping past a number of televangelists on the way to a news channel before leaving for a school site visit.    After watching a bit of the news, I flipped back again, as I needed a bit of higher-order inspiration after seeing how spin-doctors and political pundits indict professional educators for what they do.

I quickly found the usual: Bright Lights, Botox, Healing, and Hairspray -- Charismatic caretakers tending to their flocks, including those yearning for their own 2nd chances to lead special-purpose lives, to live moments-made-the-most-of, and to enjoy their grace-given rights to have-it-all! 

For a few days, I wanted to write about THAT as well, as our services include “faith” and “followership” – with a message that hard work and deferred gratification will provide for the true believers who cannot presently fathom such. 

But I didn’t. 

Instead, I found myself gassing-up my car today on the way home from an inspiring school accreditation visit.  I was in rural, rural Indiana. 

The gas station was an older-style eatery/gift shop.  It housed only a few pumps, so space was tight.  As I re-hooked the nozzle to the dispenser and twisted my cap, a car screeched to a stop just inches behind me.  It startled me, so I turned. Its windshield was cracked.

Out stepped a good-ole-boy, Carhartt jacket … unshaven … and in a hurry.  

Giving him a friendly nod, I pulled my car out of the way and stepped out to enter the store.  Immediately, I felt a brisk cloud of dust hit me, the product of a big wind. 

I heard profanity too … significant, off-putting, loud profanity.  As I turned, I noticed the young man’s baseball hat tumbling through the parking lot in my direction, blown by the wind.

Quickly scooping up the hat as it nearly blew by, I handed it to its owner as he caught up, to which he replied, “Thanks, man.” 

I responded, “You’re welcome,” and nodded.

I then went in the store, losing all interest in putting Chris Christie and televangelists together in a 5-minute read.

Roadchips, I thought.  Roadchips.

What are they? 

They are the little chips we find in our windshields after stones hit them while we’re driving.  They make cracks.

Some are only miniscule; others are a bit larger.  Roadchips, a thought borne of that young man’s cracked window and his out-of-character behavior, reminded me of our obligations in leadership when working with others.

I’ll share more next week.

References

Zezima, K. (2013, March 25-26) Huff Post Politics, The Huffington Post, Retrieved at http://www.huffingtonpost.com/2013/03/25/chris-christie-camden-schools_n_2949483.html.

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Dr. Ryan Donlan will be spending the next week thinking of roadchips and can be reached for any thoughts you might have regarding such and how they impact one’s leadership at (812) 237-8624 or ryan.donlan@indstate.edu.

Wednesday, March 20, 2013

A Word on College


A Word on College

Dr. Ryan Donlan
Assistant Professor
Department of Educational Leadership
Bayh College of Education
Indiana State University

As leaders, shouldn’t we ensure that our teachers are preparing each and every student for college?  Can we say that we are doing our jobs if we’re not?

I once asked these questions in a room full of educators and just about got drawn and quartered.  It’s not that they didn’t want what’s best for kids; it’s that they didn’t think I was communicating too well.  I couldn’t have been serious, they thought.

Let me clarify, by offering a word on college.  The word IS “College.” 

“College” as a word has more impact on children than we may think.  For starters, it influences their perceptions of capability and worth.  We typically use the word much more narrowly than others around the world. 

What follows is how my leadership in P-12 influenced me to define “College.” I oftentimes would share these perspectives with my own staff and students in whole-school assemblies.  Please let me know if I’m on to something, or not.

All kids must go to college.  Without college, students miss out on the quality of life they deserve, oftentimes marginally employed and passing on to their own children that one should hate a job.

It’s not that one must live to work, by any means, but one must be able to “live” while working.

“College” as a term isn’t limited to furthering one’s academics, as many relay. It’s about furthering one’s learning. In actually, “College” is any of the following derivatives of international definition, including, but not limited to …

University;
Community or Junior College;
Technical/Trade School, Vocational Program, or Specialty Institute;
Apprenticeship or Certificate Program;
Military Service;
Seminary, Theological School, or Divinity School;
Peace Corps or Missionary Work;
Community-Based Life-Skills and Transitions Programs;
Recreational and Competitive Sports Programs; and/or
Schools of Performing Arts.

Get the idea?  It’s ALL COLLEGE! 

My definition, borne of years in P-12, is pretty inclusive. 

And … “College” is not just any ole’ word.  It has power.

Used appropriately, the word “College” can then dispel the myth that some kids are College Material, while others are not.   Used errantly … it can crush dreams.

What IS College Material, anyway, as we would describe some of our students, if not a construct borne of snobbery or classism?

To even say that there is college potential in some, yet conversely, trade school aptitude in others, is to perpetuate the notion of two distinct classes of folks in the minds of children who are not as academically inclined.  It affects their perceptions of capability and worth, as they point out:  There are the smart kids … and then there are those like me.

Is that what we want?

The word “College,” is powerful. We must be aware of this fact.  Power exists in a word.

When I was a principal in the U.P. of Michigan years ago, I watched students who struggled with traditional academics enter diesel training school after graduation because they loved the woods, and of course were fascinated by the logging machinery therein. In just a short time, they exited “this institute or that” with the skills and training to work on large equipment, in myriad industries. After which, they enjoyed gainful employment, making more money than many of us will ever make in education, while raising children, buying homes, taking vacations, and saving for their children’s college (yes, as I use the term). 

Many did not consider themselves very bright in high school but should have.  Most did not consider themselves College Material … but SO were!  Could we have done something about this?  Could one word, judiciously shared, have helped?

I had other students who spent careers in the military, retiring after 20 years with a full, federal pension to pursue other avenues of gainful interest.  They barely made it through high school, yet the training they received while on active duty, coupled with the experiences of world travel and service in defense of freedom, allowed them to live their lives with tenfold the impact of most.  Many did not see themselves as capable, or as “those kids who could DO college,” while in high school. They had a low sense of self-worth.  Thankfully, the United States Armed Forces introduced them to the college experience, and much more!

What about that mop-headed, skydiving drop-zone dude with raggedy shorts, a day-old bologna sandwich in hand, and a parachute on his back, wandering leisurely through life in the months prior the graduation, past which he barely skimmed?   Well, he went to college, as I use his definition of such:  Open-air classrooms, blue skies, and freefalling at 120 miles per hour.  His licensure proves he can do what most cannot, with credentials accepted worldwide. 

That kid almost throttled me one day when I asked him in the hanger how he was doing in high school.  He despised everything “school” …  AND ME, for inquiring, yet excelled at the academic application of skydiving (evidenced by the safety training and Federal Aviation Administration guidelines, not your lightest-of-read).  Imagine, how rewarding it has been for him all these years in his career, helping others each day with their bucket lists! 

When someone at work asks this dude, “Hey, how’s it going today?” he certainly doesn’t reply, “It will be a heck-of-a-lot better once getting out of here.”   He doesn’t live to work, but he LIVES while at work because of his “College.” To this day, he continues with advanced certifications, yet never thought of himself as College Material.

College is not necessarily about academic inundation, although it could be.  That worked fine for some of us.

Yet for most, “College” should not be a place or institution reserved for a certain type of curriculum.  Better defined, the word “College” defines LIVING one’s further expansion of mind and personal experience.  It is about liberation, so one has choice!  Access to “College” includes all students of ALL ability levels.

I will argue that the mainstream use of the term, itself, in education needs to be redefined, so that it is no longer thought the privilege of students who get the higher SAT’s or the better report cards.  If we did this collectively in P-12 schools, college I believe could become as commonly traveled as kindergarten. 

Are we as leaders selling “College”? 

Answer this by asking another question, “How many children in our schools believe they can DO college?”

If less than 100%, could it be because of the way we are defining and selling?

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Dr. Ryan Donlan sees every kid a “college kid.”  Will you join him and begin reframing how students think of “college” at your next whole-school event?  Please also consider sharing your thoughts with him at (812) 237-8624 or at ryan.donlan@indstate.edu.

Tuesday, March 12, 2013

The "Little Things"

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The “Little Things”

Dr. Ryan Donlan
Assistant Professor
Department of Educational Leadership
Bayh College of Education
Indiana State University

I’m the world’s most inquisitive student of human relations and have a lot to learn about “Little Things.”

People fascinate me. 

I marvel at the human condition 24 hours a day, and to be quite honest, especially each weekend as I shop for groceries with my family.  Among the “Little Things” that catch my eye are …

Those who wear pajama bottoms while in public.

Those who set down their money for payment on a countertop and expect a cashier to pick it up.

Those who open packaged food and eat it on the way to the checkout counter.

Those who argue with their own children and do so more loudly when they know someone is listening.

Those who leave their carts in the middle of parking lots, ignoring the cart corrals.

Those who fail to model “people skills” for their own children as they fundraise at a grocery store’s entrance (oftentimes instead on their cell phones, complaining about their significant others, again louder if they think anyone is listening).

People fascinate me.

While at times, my wife and I might look at each other and think to ourselves … “Oh my goodness,” we realize that we undoubtedly have our own “Little Things” as well.  Mine are probably more obvious.

What’s really interesting is how those of us who should be the most educated about the human condition – WE WHO WORK IN SCHOOLS – often pass judgment on those mentioned above, yet at the same time turn a blind eye to the “Little Things” that we, ourselves, bring to work. 

Do you know any folks in your school who are oblivious to their own “Little Things”?  If they were our leaders, we would probably notice some “Little Things” in …

Those who tell building secretaries to do this or that, rather than ask.  

Those who monitor school hallways and focus on moving students along, as opposed to greeting students where they are.

Those who overuse e-mail and avoid talking with others.

Those who walk by the trash left in the hallways and fail to see it as an indictment of their leadership.

Those who put “See Me” notes in staff members’ mailboxes without explanations.

Those who hold staff meetings for the purpose of reading rules.

Those who profess that they love children but bemoan the fact that kids don’t act like adults.

Those who simply don’t have any fun while at work.

And of course … those who cannot “forgive in advance,” all those people from the grocery store above, when they show up at the school office to act like they do.

Why do these “Little Things” seem to come to my attention? 

It is because I wonder how often we model the high standards to which we hold others, paying attention to our own “Little Things” before they become big in the eyes of those looking up to us. 

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Please consider contacting Dr. Ryan Donlan at (812) 237-8624 or at ryan.donlan@indstate.edu and let him know what we all can do more effectively to recognize the “Little Things” in leadership that are getting in the way of meeting other people’s needs and improving schools.  He would LOVE to talk!  Thanks for your time in visiting The Leadershop this week!

Wednesday, March 6, 2013

Dialing-Up

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Dialing-Up

Dr. Ryan Donlan
Assistant Professor
Department of Educational Leadership
Bayh College of Education
Indiana State University

Sitting next to an incredibly successful principal intern and her supervisor last Friday, I suggested that as she sunsets her year-long internship, she plays to her leadership strengths while dialing-up other attributes that mirror those of her principal.  To do so, I felt, would result in a double-barreled arsenal of leadership competency.

On the ride back to campus, I thought of the fact that I have used the notion of “dialing-up” for many years, both in word and action. I often found myself dialing-up our school’s managerial authority in student handbooks each summer; staff felt that I was always dialing-up my expectations for their performance. I even saw myself perennially dialing-up the expectations I had for myself.  Dialing-up my personal responsibilities happened a bit over ten years ago as well, going from professional bachelor to spouse, partner, and provider, much to my benefit.

Dialing-up … It has very much become a part of my leadership … of my life.  Interestingly, I hadn’t thought too much of it until that long ride back to campus.

As leaders, when we experience leadership challenges, it seems that some of us are hardwired for dialing-up, while others are more hardwired for downshifting. Many of my mentors were downshifters; they were still leaders worthy of emulation for many reasons.  I was just different, that’s all.

I think of dialing-up when problems need solving, often with fleeting thoughts of a stereo volume control dial, approximately 2 ½ inch-in-circumference on a high quality system, one that allows me to gently increase the volume of life’s music in a manner both subtle and pleasing.  Thoughts might move to my enjoyment of dialing-up Steely Dan back in the 80’s, when I had a lot more hair, a lot less weight, and very little responsibility.  Then back to the real world, thoughts might move me to a place where dialing-up represents high-stakes finesse, timing, and effect … all critical.  Yes, this strange stuff happens in my brain, as it did when I led K-12.

I have always found that when I want success, I can best reach it by dialing-up.  Others may disagree.  In fact, conventional teaching and much of our nation’s history often shares the opposite, where temperance, sacrifice, and conformity have been held in high regard.  A few of us even expect a bit of conformity in our schools.

As one example of how I was asked to conform, I spent a considerable amount of time in preservice preparation hearing that I needed to downshift certain qualities of personality that could work against me, if I were to lead.  To name a few, I was cautioned to cut back on …

1.     My outspokenness.
2.     My hyper-convictionalism.
3.     My intolerance for those who do not work incredibly hard, and
4.     My willingness to seek forgiveness over permission to get things done.

In my earlier years, my hardwiring didn’t encourage me to cut back on these qualities, and at times, my leadership style gave rise to some interesting times.  In the latter half of my two decades in K-12, I played things a bit smarter, more in line with the finesse, timing, and effect that dialing-up would allow.  Yet I didn’t sacrifice, and I really didn’t conform, too awful much.

Regarding those four polarizing aspects of my personality above …

1.     I began dialing-up an appreciation for saying less and meaning more.
2.  As I began to raise children, I began dialing-up the appreciation for listening to others’ perspectives and the benefits of decision-making through consensus.
3.     Rather than judging, I began dialing-up an ability to forgive others in advance for being a part of what I call “the human condition.”
4.     I began dialing up my appreciation for the longer-term benefits of the trust and social capital borne of open communication and transparency.

Turns out that I really didn’t have to cut back on much of anything, despite the admonitions during my training.  Dialing-up helped soften my sharp edges; it helped keep things in perspective while I maintained my healthy sense of self and identity, so that I would not lose sight of what I wanted out of life and leadership.

I think of dialing-up like I think of preparing a great meal for others.  At times when I barbecue at home, I do not really measure my ingredients (takes the fun out of it).  So I end-up adding a bit too much of this or a bit too much of that.  When that occurs, I have found that the best way to mollify the effects of the overage is to add MORE of something that will counteract (i.e. dialing-up), as opposed to cutting out what I have already put in (i.e. downshifting).  Plus … we have more to eat!

Dialing-up works in our relationships with others. 

Dahlgren and Hyatt (2007) apply a similar principle to how they suggest that students are addressed in the classroom, writing that teachers should use “start-up requests,” as oppose to “shut down requests.”  Great stuff, that dialing-up! 

Imagine that … while as leaders when we are dealing with the more difficult people at work, we could be dialing-up a bit more patience, as opposed to downshifting a big batch of anger or frustration.

What I like best about the notion of dialing-up is that as leaders, we can reframe how we ask others to adapt and change to meet the demands of our professional environments. Dialing-up allows us to encourage folks to access qualities that they already have within arm’s reach, with the result -- a better “mix” of ready-for-primetime persona … skills for success that are personally meaningful, socially responsible, and economically productive.

So what’s the take-away? 

As we work to make a difference providing leadership in K-12 education, let us help others play to their strengths, resisting the temptation to shut them down while dialing-up opportunities that best position everyone for success.


References

Dahlgren, R., & Hyatt, J. (2007). Time To Teach: Encouragement, empowerment, and excellence in  every classroom. Hayden Lake, ID: The Center for Teacher Effectiveness.




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Speaking of dialing-up, why don’t you consider dialing-up Dr. Donlan at (812) 237-8624 or let your fingers do the walking at ryan.donlan@indstate.edu.  He would love to share ideas with you, anytime!